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Information
Collection and Use
Information Collection
Performance Media, LLC (“Performance Media,” “we”
or “us”) is the sole owner of the information
collected on www.performance-media.com. Performance Media
collects information from our users at several different points
on our Web site.
Order
We request information from the user on our order form. A
user must provide contact information (such as name, email,
and shipping address) and financial information (such as credit
card number, expiration date). This information is used for
billing purposes and to fill customer’s orders. If we
have trouble processing an order, the information is used
to contact the user.
Information Use
Log Files
Like most standard Web site servers we use log files. This
includes internet protocol (IP) addresses, browser type, internet
service provider (ISP), referring/exit pages, platform type,
date/time stamp, and number of clicks to analyze trends, administer
the site, track user’s movement in the aggregate, and
gather broad demographic information for aggregate use. IP
addresses, etc. are not linked to personally identifiable
information.
Communications from the Site
Special Offers and Updates
We send all new members a welcoming email to verify password
and username. Established members will occasionally receive
information on products, services, special deals, and news/updates.
Out of respect for the privacy of our users we present the
option to not receive these types of communications. Please
see the Choice and Opt-out sections.
News/Updates
If a user wishes to subscribe to our news/updates, we ask
for contact information such as name and email address. Out
of respect for our users privacy we provide a way to opt-out
of these communications. Please see the Choice and Opt-out
sections.
Service Announcements
On rare occasions it is necessary to send out a strictly service
related announcement. For instance, if our service is temporarily
suspended for maintenance we might send users an email. Generally,
users may not opt-out of these communications, though they
can deactivate their account. However, these communications
are not promotional in nature. Customer
Service
We communicate with users on a regular basis to provide requested
services and in regards to issues relating to their account
we reply via email or phone, in accordance with the users
wishes.
Sharing
Legal Disclaimer
Though we make every effort to preserve user privacy, we may
need to disclose personal information when required by law
wherein we have a good-faith belief that such action is necessary
to comply with a current judicial proceeding, a court order
or legal process served on our Web site.
These are the instances in which we will share users’
personal information:
We DO NOT Share Personal Information with Third Parties except
in the circumstances of required sharing for business transactions.
Third Party Intermediaries
We use a credit card processing company to bill users for
goods and services. These companies do not retain, share,
store or use personally identifiable information for any secondary
purposes.
Business Transitions
In the event Performance Media goes through a business transition,
such as a merger, being acquired by another company, or selling
a portion of its assets, users’ personal information
will, in most instances, be part of the assets transferred.
Choice/Opt-out
Our users are given the opportunity to ‘opt-out’
of having their information used for purposes not directly
related to our site at the point where we ask for information.
For example, our order form has an ‘opt-out’ mechanism
so users who buy a product from us, but don’t want any
marketing material, can keep their email address off of our
lists.
Users who no longer wish to receive our newsletter and promotional
communications may opt-out of receiving these communications
by replying to unsubscribe in the subject line in the email
or email us at info@performance-media.com.
Users of our site are always notified when their information
is being collected by any outside parties. We do this so our
users can make an informed choice as to whether or not they
should proceed with services that require an outside party.
Links
This Web site contains links to other sites. Please be aware
that we, Performance Media, are not responsible for the privacy
practices of such other sites. We encourage our users to be
aware when they leave our site and to read the privacy statements
of each and every Web site that collects personally identifiable
information. This privacy statement applies solely to information
collected by this Web site.
Security
This Web site takes every precaution to protect our users’
information. When users submit sensitive information via the
Web site, their information is protected both online and off-line.
When our registration/order form asks users to enter sensitive
information (such as credit card number and/or social security
number), that information is encrypted and is protected with
the best encryption software in the industry - SSL. While
on a secure page, such as our order form, the lock icon on
the bottom of Web browsers such as Netscape Navigator and
Microsoft Internet Explorer becomes locked, as opposed to
un-locked, or open, when users are just ‘surfing’.
To learn more about SSL, visit their web site at http://ssl.com.
If users have any questions about the security at our Web
site, users can send an email to info@performance-media.com.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user’s personally identifiable information changes
(such as zip code, phone, email or postal address), or if
a user no longer desires our service, we provide a way to
correct, update or delete/deactivate users’ personally
identifiable information. This can be done by emailing us
at info@performance-media.com.
Notification of Changes
If we decide to change our privacy policy, we will post those
changes to this privacy statement, the homepage, and other
places we deem appropriate so our users are always aware of
what information we collect, how we use it, and under what
circumstances, if any, we disclose it.
If, however, we are going to use users’ personally identifiable
information in a manner different from that stated at the
time of collection we will notify users by posting a notice
on our Web site for 30 days.
Contact Information
If users have any questions or suggestions regarding our privacy
policy, please contact us at:
Phone: 602-274-1889
Fax: 602-274-0466
Email: info@performance-media.com
Postal Address: Performance Media, 5501 North 7th Avenue,
# 921, Phoenix, Arizona 85013-1755 USA
Web site: www.performance-media.com
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